Shipping And Return

Payment:

Payment can be made by credit card, Bank transfer.

When placing an order, your billing address must correspond to the address of your credit card otherwise we will not be able to process your order.

All transactions are secured, The website is provided with an SSL encryption system to protect personal and payment data. We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. We will not collect and personally identifiable information ( e.g. name, address, telephone number and e-mail address), also referred to herein as "personal information", about you unless you provide it to us voluntarily


Shipping:

Orders may take from 24 to 36 hours to process. Once your order is processed you will receive email notification with shipment tracking number. All delivery standards begin when you receive this email. If order is placed after 3:00 PM CST on Friday or on the weekend, the earliest it will ship is Monday.


"standard" Delivery

Unless an expedited service is requested, your order should arrive you soon from time you receive email shipping confirmation.

Delivery to Post Office Boxes Orders will not be shipped to a Post Office Box. All orders will have to have a valid non-PO box US address.


Return Policy

We're committed to selling high-quality products we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought. Please make sure that you check your items carefully before they are used or installed. We also recommend that you keep your receipt or order number, which can be found on your order confirmation or on the delivery packaging, as you might need it as proof of purchase in the event of any after-sales queries.

Faulty items

Items will be inspected by our Product Assessments team and if the item is deemed to be faulty due to manufacturing or fabric defect, our website will refund or replace free of additional freight charges. If deemed not to be faulty, it will not qualify for an exchange or refund under this return type.

Exchange

* All international returns should be returned to us within 30 days upon receipt of the order.

* The shipping charges for international exchanges are to be paid by customer (Unless the fault was caused by us). All duties, taxes, or fees required to be paid for returned items are the sole responsibility of the customer.

Return instructions

Please follow the instructions below to return an item:

Please send us an email to specify the reason for returning at first, our support staff will provide you the shipping address.

Please take care when unpacking and repacking your products.

Please enclose a piece of paper includes the following information:

* Our name ordered on our website.

* Order number

* Specify the reason for returning the item

* The email address ordered on our website.

Please put this piece of paper, and the product to be returned, into a parcel, and mail to us. Please provide us the tracking number once you have shipped them back. We do not take responsibility for returning goods that are lost in transit. If you are concerned, then we recommend that you send the goods by registered post and retain proof of posting.